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Transforming Skincare with AI-Driven Personalization

Health & Wellness Technology

Industry

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Next-Gen Skincare Intelligence for Personalized Wellness

Frekkel is an AI-powered skincare concierge platform built to redefine how individuals approach skincare. The client, a forward-thinking wellness brand, sought a tech-driven, hyper-personalized system that combines dermatological expertise with real-time user data. The goal was to empower users with transparent skincare recommendations, personalized routines, and visible skin progress tracking, all within a secure and inclusive experience.

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Project Challenges and Needs

Traditional skincare apps relied on generic surveys and product lists, often failing to consider individual skin differences and changing conditions. Frekkel needed to solve for the following:

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Hyper-Personalisation Complexity

Skin tone, lifestyle, environmental exposure, and skin issues vary drastically from person to person. The AI had to support highly tailored recommendations across diverse skin profiles.

Trust and Transparency

Users needed to understand how product matches were made and feel confident in AI suggestions backed by scientific logic.

Science Meets AI

Integrating dermatological data with machine learning in a way that evolves with user input and industry trends.

Scalability and Performance

Processing thousands of high-resolution images in real time while delivering insights without lag.

Data Privacy and Security

Handling sensitive skin imagery and profile data with full compliance and user control.

Our Solution

We developed a dynamic skincare intelligence platform that delivers AI-powered assessments, personalized routines, and educational product guidance. With real-time image analysis, adaptive profiles, and an intuitive user experience, Frekkel enables users to take control of their skincare journey while understanding exactly what each product does and why it is right for them.

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Interfaces We Developed

User Interface (App Interface)

This mobile-first interface enables users to scan or upload selfies, complete skincare quizzes, receive tailored recommendations, track progress visually, and build daily routines. It supports feedback-based improvements and allows users to update preferences anytime.

Admin & CMS Interface

Designed for the marketing and content teams, this dashboard manages product information, educational modules, homepage content, and blog integration without requiring developer intervention.

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Key Features & Capabilities

For Users

AI-Powered Face Scan

Detects pigmentation, dryness, acne, and more through advanced computer vision. Inclusive algorithms adapt to all skin tones.

Smart Routine Builder

Auto-generates personalized daily and weekly skincare routines based on evolving skin needs and goals.

Track Your Skin Journey

Side-by-side comparisons of past and present photos offer motivation and clarity on progress.

Unbiased Product Matching

Brand-neutral recommendations are based solely on ingredient compatibility and user profile.

Transparent Product Insights

Each recommendation comes with an ingredient breakdown, scientific rationale, and use instructions.

Interactive Skin Quiz

A flexible quiz tool guides first-time users and adapts over time for better accuracy.

For Admins

Secure User Data Management

Full control over user data with end-to-end encryption, permission settings, and compliance-ready protocols.

CMS for Content and Promotions

Easily update homepage banners, product listings, and educational blogs without developer support.

Product and Ingredient Library Management

Keep the recommendation engine current with ingredient-level updates and skincare trend integrations.

User Feedback Integration

View insights on user interactions, feedback loops, and preference trends to inform future product additions.

How It Works

1

Face Scan or Quiz

Users scan their face or answer a detailed quiz to initialize their skincare profile.

2

AI Analysis

The AI engine evaluates skin condition and maps it against dermatological datasets and product libraries.

3

Routine & Recommendations

Personalized routines and product suggestions are generated with clarity on ingredients and benefits.

4

Track and Evolve

As users log updates, upload new photos, and provide feedback, the system adjusts suggestions and highlights visible progress.

5

Admin Management

Teams control content, update ingredient databases, and track platform engagement through a centralized CMS.

Outcomes
& Impact

45% Increase in Routine Adherence

Personalized recommendations and visible tracking helped users remain committed to their routines.

60% Faster Product Match Time

Compared to manual selection, the AI drastically reduced the time users took to find suitable products.

Reduced Drop-Offs

Transparency in how AI decisions are made, along with ingredient education, led to improved user retention rates.

CMS Empowerment

Marketing teams launched three times more campaigns with no additional development time required.

Technologies Used to Develop the Solution

Frontend

Flutter
Flutter

Responsive and intuitive interface for user and admin dashboards

Bloc
Bloc

Modern, clean UI styling

Backend

Node.js with Express
Node.js with Express

Robust server-side management

FastAPI
FastAPI (for AI engine)

High-speed inference layer for image processing

Database and Storage

MongoDB and PostgreSQL
MongoDB and PostgreSQL

Structured and flexible data storage

Google Cloud Storage
Google Cloud Storage

Scalable image and media handling

AI and Machine Learning

PyTorch, OpenCV, YoloV8
PyTorch, OpenCV, YoloV8

Drives face scan analysis, condition detection, and model training

Transformers for NLP
Transformers for NLP

Ingredient explanation generator

Security and Compliance

TLS/SSL Encryption
TLS/SSL Encryption

Protects all data in transit

OAuth 2.0 and JWT
OAuth 2.0 and JWT

Secure and flexible user authentication

DevOps and Deployment

Docker and Kubernetes
Docker and Kubernetes

Scalable microservice architecture

Google Cloud Run and Vertex AI
Google Cloud Run and Vertex AI

Seamless model deployment and CI/CD

Here's What Our Client Has to Say

Frekkel has truly transformed our vision of what digital skincare can be. The AI insights are not just accurate, they’re meaningful. Our users love the transparency, the customization, and the progress they can see and feel. For us, this is more than an app, it’s a personalized wellness journey that keeps evolving.